I set a free phone consultation for 10:15am, was contacted just after 10am by Tracy (I believe to discover my needs and in what direction to proceed). She told me Mr. Massey would be contacting me from a different number shortly. Within minutes, he phoned and spoke with me for almost 30 minutes. Mike is polite, informative, pushes and pulls for information to see if he is the best candidate to suite your needs, although unable to help me, I would recommend him, and likely his colleagues. I know his time is valuable and I do appreciate that which he extended to me.